Workwize is committed to delivering efficient and reliable resell services through clearly defined Service Level Agreements (SLAs). These SLAs ensure a smooth process and set clear expectations for timelines.
Below are the key SLAs we follow for our Resell Service.
Key SLAs for Resell Services
Service Step |
SLA |
FMV Initial Indication |
Provided within 5 business days of issue submission |
Asset Receipt Report |
Issued within 10 business days of receiving the assets |
ITAD Facility Processing & Final FMV Indication |
Final Fair Market Value (FMV) shared within 45 business days after processing and data wiping |
Documentation and Payment |
Credit Note issued and payment processed within 60 business days post final valuation approval |