The Workwize Resell Service is designed to help clients maximize the value of their retired IT assets while maintaining a transparent and streamlined process while ensuring data security, environmental responsibility.
Below is a step-by-step overview of how our resell service works.
Step 1: Initiating a Resell Request
The process begins when you submit the IT assets (e.g., laptops, desktops, servers, or mobile devices) that you wish to resell. To get started, simply request this service from your CSM, who will provide you with a template spreadsheet where you can list all the IT assets including details such as model and condition.
Step 2: Workwize Reviews the Request
After receiving your list, Workwize forwards it to our ITAD partner, initiating the valuation process. Experts then assess the assets’ potential resale value based on the provided information.
Step 3: Initial Valuation
The ITAD partner conducts a preliminary evaluation and provides an estimated Fair Market Value (FMV) for each device. The valuation includes handling fees and data-wiping charges, with a detailed breakdown provided, excluding transportation costs.
Step 4: Decision #1
You review the initial valuation and the options are:
•Proceed: If satisfied with the valuation, you can approve it, and Workwize arranges the shipment of the devices to the ITAD facility.
•Terminate: If you decide to decline the valuation, the process is halted with no further obligations.
Step 5: Devices Processed at ITAD Facility
Once the assets arrive at the ITAD facility, they undergo a thorough inspection and data sanitisation according to NIST 800-88 standards to ensure all sensitive information is securely wiped. Following the data erasure, a final assessment is conducted to determine the accurate value of each asset.
Step 6: Final Valuation & Decision #2
After the final valuation is completed, you receive an updated report detailing the resale value for each device and the options are:
•Proceed: If satisfied with the valuation, the resale process moves forward.
•Terminate: If you’re not satisfied, you can request to have the devices returned or securely destroyed (additional costs will apply).
Step 7: Documentation & Payment Preparation
If you decide to approve the final valuation, Workwize will issue a Credit Note (CN) based on the final sale amount. All necessary documentation, including data destruction certificates, is also provided to ensure compliance and transparency.
Step 8: Payment & Process Completion
The last step involves processing the payment. You receive funds based on the finalised valuation, officially completing the resell process.